PRIVACY POLICY
Data Controller
The personal data you provide through this website is processed by:
IBINTUR S.A.
Carrer de la Murtra, 5
07817 Sant Josep de sa Talaia, Illes Balears (Spain)
Email: rgpd@garbi-hotel.com
IBINTUR S.A. ensures full compliance with the GDPR
(EU Regulation 2016/679) and Spanish data protection laws.
What Personal Data
We Collect
We collect only the data necessary for each purpose
Booking and enquiries
Identification and contact details
Reservation information
Preferences shared with our team
Website forms
Name
Email
Phone (optional)
Message or request
Newsletter subscription
Email address
Consent confirmation (opt-in)
Subscription preferences
Browsing data
Collected through cookies (see Cookies Policy).We never collect data that is not strictly needed.
Why We Use
Your Data
Your personal data may be used for the following purposes
Booking management
To process reservations, confirm availability and answer enquiries.
Customer support and service
To reply to questions, provide assistance or solve incidents.
Legal compliance
To comply with tax, identification or tourism regulations.
Marketing communications (only with your consent)
exclusive offers
hotel updates
seasonal news
events and promotions
You can unsubscribe at any time.
Legal Basis
for Processing
We process your data under the following legal grounds
Performance of a contract
Hotel reservations and pre-contractual enquiries.
Legal obligation
Compliance with Spanish and European regulatory requirements.
Consent
newsletter subscription and optional communications.
Legitimate interest
Security, fraud prevention and service improvement.
Newsletter &
Commercial Communications
If you subscribe to our newsletter, the following applies
What data do we collect?
Email address
Subscription confirmation
Interaction data with our emails (open rate, clicks)
Purpose
To send you personalised content about:
hotel services
special offers
news and events
seasonal updates
How long do we store your data?
Until you unsubscribe or request deletion.
Your rights
You may unsubscribe at any time via:
the “Unsubscribe” link in any email
contacting: rgpd@garbi-hotel.com
Your data will never be shared or used for any unrelated purpose.
Data
Retention
We retain your data only for the time necessary
Bookings & invoices
mandatory legal retention period
Guest support
until resolution
Web enquiries
until you unsubscribe
Cookies
per browser settings
After these periods, data is securely deleted or anonymised.
Your
Rights
You have the right to:
Access your data
Rectify incorrect or incomplete information
Request deletion (right to be forgotten)
Restrict processing
Request portability
Withdraw consent
Object to personalised marketing
File a complaint with the Spanish Supervisory Authority (AEPD)
To exercise your rights, contact:
rgpd@garbi-hotel.com
We will respond promptly and transparently.
Data
Security
We use advanced technical and organisational measures to protect your data
secure servers
encryption where applicable
access control
regular audits
updated cybersecurity protocols
We work to ensure your information is always safe.
Data Transfers
and Third Parties
Your data is not sold or transferred to third parties.
Only service providers strictly necessary for the functionality of the website or booking system may access certain data, always under confidentiality agreements.
Cookies
We use cookies to improve your browsing experience.For detailed information, please visit the Cookies Policy.
Changes to
This Policy
We may update this Privacy Policy to reflect improvements or legal requirements.Latest version will always be available on this page.
